Frequently Asked Questions

SnapSign is useful for photographers, creators, models, agencies, content creators, production teams, and event organizers who need structured Contracts and signatures for shoots or events.

You can create Contracts from Templates, save model details as Model Profiles, create Custom Templates, and manage Group Events for shoots with multiple participants.

Choose a Template, create a Contract, fill in the required details, collect signatures, and export or share the signed PDF when the Contract is complete.

Yes. You can send a Signature Request by email so a participant can review, complete their information, and sign from their own device.

Yes. Participants can sign directly in the app when that fits the workflow.

SnapSign generates a signed PDF. You can export or share the PDF, download a Certificate, and verify the Contract PDF in the app or on the website.

Templates reduce repeated setup, Model Profiles let you reuse model details, and Group Events let participants join through Invitation Links or QR codes instead of requiring the organizer to enter everyone manually.

Use Group Events for workshops, group shoots, casting days, agency shoots, productions with multiple creators, multi-day shoots, or any situation where you need contracts from many participants.

Yes. Custom Templates let you create reusable Contract text for your own workflows.

SnapSign is currently designed and supported as a mobile app. We do not recommend using SnapSign on desktop or Mac, and we cannot guarantee that all functionality will work as expected there. Some workflows, including syncing or editing, may not behave reliably outside the mobile app.

We understand that preparing contracts from an office computer can be more convenient, especially when working with many models or copying and pasting information. A proper web version is planned for the future, but there is no confirmed ETA.

For now, use the mobile app for the most reliable experience.

Yes. Always review Contract details, participant information, and signing status carefully before signing, sending Signature Requests, or finalizing a Group Event.

Choose a Template, select a language when needed, then fill in the Contract/Shoot name, shoot details, and participant sections required by the Template.

The participant sections depend on the Template. Some sections are for people who sign, while others collect information needed for the Contract, such as Property information.

A Draft Contract is a Contract that has been saved but has not started the signing process. You can reopen and edit a Draft.

SnapSign locks the main terms, conditions, and Contract details. Participants can still review and update their own personal details before signing, but the main Contract details can no longer be changed.

Ready to sign means the Contract has started the signing process and is waiting for one or more required signatures.

Signed means all required participants have signed the Contract.

Yes. All Contract Templates support remote signatures. You can send a Signature Request by email, and the recipient can review their information and sign remotely.

After a Signature Request is sent, that participant signs through the email link. In-app signing is no longer available for that participant, and the request email is locked in the participant form.

The new Signature Request replaces the previous one. The old email link expires and can no longer be used.

Yes. Participants can review the Contract and add their signature directly in the app.

Yes. Contracts can be exported or shared as a PDF. Signed Contracts use the completed PDF. Draft PDF export is available with a subscription.

A Certificate is an audit trail or certification file that can be downloaded for a signed Contract.

Yes. You can search Contracts by keyword and filter by Contract type and date range.

Yes. Cloning copies the filled Contract details into a new Contract. Existing signatures are not copied to the new Contract.

Yes. You can verify a Contract PDF in the SnapSign app or on the website to check whether it has been changed since it was created.

Yes. If a Contract contains model information, SnapSign can let you save that model to the model library.

Yes. You can delete a Contract from your Contracts list. Review carefully before deleting, because deletion permanently removes the Contract and related data, including its PDF, without the ability to restore it.

Yes. Always read the Contract carefully and review all details before signing or sending a Signature Request.

Use a Group Event for larger shoots, group shoots, workshops, agency shoots, multi-day shoots, or any shoot where you need contracts from multiple participants.

Group Events are especially useful when you do not want to manually enter details for every model or creator. You can share an Invitation Link or QR code so participants can join, enter their own details, and sign.

Choose a Template that supports Group Events, select the language, then fill in the Group Event name, event details, and Event organizer information.

A Roster is a list of participants in a Group Event. For example, a Group Event can have Models, Creators, and—depending on the Template—a property owners roster for location or property releases.

It is for property or location releases on compatible Templates. Each roster row stores who is signing (ownership / contact details) and what is being released (description, address, optional location photo), so generated PDFs match what signers approved in the app or in the browser.

Yes. When the roster row includes property / location information, the web signer (SnapSign docs app) shows the same property block fields as on mobile, aligned with backend payload and submit handling so data is not lost between platforms.

Tap Invite, choose the roster, enter the participant's name and email, and choose whether to send a Signature Request email immediately.

Yes. You can add a participant to the roster first and send the Signature Request later, or complete signing directly in the app.

An Invitation Link lets participants add themselves to a Group Event roster. The link also has a QR code that you can share. Each roster has one Invitation Link.

Open the Group Event, tap Invitation Link or open More and choose Invitation Link, then select the roster. Choose an expiration time, choose a join limit, add an optional note, and tap Create.

You can set an expiration time, set how many people can join, and add an optional note shown to participants.

Expiration options are one hour, one day, one week, or no time limit. The expiration time controls how long people can use the link.

Join limit options are 1, 10, 100, or no limit. The join limit controls how many people can join through the link.

They enter their email address and receive a secure email. From there, they can register for the selected roster, complete their details, and sign their contract.

Editing an Invitation Link keeps the same URL and QR code. Deleting an Invitation Link invalidates the old link for anyone who received it. Participants who already joined stay on the roster.

Yes. After creating an Invitation Link, you can share its QR code.

Models sign model release contracts for the event. Creators sign a participation consent contract for the event. A creator's consent contract is different from a model release contract. Property owners sign the property / location release tied to their Template roster row—for example confirming description/address or a location photo where the workflow expects it.

Yes. You can search a roster and filter it by signing status.

The Event organizer can sign after all required participants in all rosters have signed their contracts. SnapSign will show a message if the Group Event is not ready yet.

The Group Event is locked and finalized. Roster changes are no longer available. After the final documents are generated, you can download signed contracts, download certificates, and download all signed contracts together.

Yes. When the Group Event is complete and ready, the Event organizer can send contracts to each Creator individually. The email includes a ZIP file with documents that contain that Creator's personal data and signature, along with the model's signature and the Event organizer's signature.

If you are both the Event organizer and the creator for the shoot, you do not need to add yourself to the Creators roster. You will sign as the Event organizer when the Group Event is ready to finalize.

Event details can become locked after one or more participants have signed, so the details match the signed contracts.

Yes. You can remove a participant before they sign, even if a Signature Request was already sent.

Yes. Group Events require Premium access. SnapSign also allows two free trial Group Events without a plan.

Yes. Review the roster and event details carefully before the Event organizer signs and finalizes the Group Event.

Model Profiles save time. Once a model is in your model library, you can use their saved information in future Contracts instead of typing it again.

You can save details such as the model's name, photo, date of birth, address, phone number, email, social contact details, legal guardian name, and comments.

When you are filling in a model section in a Contract, choose the option to select a model. Pick a saved profile, and SnapSign fills the matching model details into the Contract form.

Yes. When a Contract contains model information, SnapSign can let you save that model to the model library.

Yes. Model information from a Group Event roster item can be saved to the model library when that option is available.

Yes. You can open a saved Model Profile, update its details, and save the changes. Editing a Model Profile does not update existing Contracts or Group Events where that model's details were already used.

Yes. You can search your Models list by model name.

Favorites let you mark important Model Profiles and filter the Models list to show favorites.

Yes. You can share a Model Profile. SnapSign includes saved contact details and the profile photo when available.

Deleting a Model Profile removes it from your model library. It does not change existing Contracts or Group Events where that model's details were already used.

Yes. Always review the filled Contract details before signing or sending a signature request.

You choose a Template when you create a new Contract. SnapSign uses your selection to build the Contract you will fill in, review, and sign.

Default Templates are provided by SnapSign. Custom Templates are created by you, either from your own Contract text or by cloning a supported Default Template.

Yes. You can create a Custom Template, add your Contract text, choose the participant sections, and save it for future Contracts.

You can edit Custom Templates. Default Templates can be previewed, and supported Default Templates can be cloned so you can save your own editable version.

No. Some Default Templates can be cloned, but others cannot. For example, Getty Images Templates can be used to create Contracts, but they cannot be cloned into editable Custom Templates.

Yes. Custom Template creation includes formatting tools so you can style the Contract text while building your Template.

Yes. Custom Templates support one-column and two-column layouts.

A Template can include participant sections such as Model, Creator, Property owner, Witness, Legal guardian, or Signatory. The available sections depend on the Template.

Some Templates support more than one language. When a Template has multiple language options, SnapSign asks you to choose a language before creating the Contract.

Some Templates can be used with Group Events. Group Event Templates are set up for the participant roles needed in that workflow.

SnapSign creates a new Contract from the Template. You can then fill in the details, review the information, collect signatures, and export the signed Contract as a PDF.

Yes. Always review the Template and the completed Contract details before signing or sending a signature request.